Privacy policy

The protection of your personal data is important to us. This privacy policy informs you about the nature, scope and purpose of the processing of personal data on this website on the basis of the GDPR, the German Federal Data Protection Act (BDSG), the German Digital Services Act (DDG) and the TDDDG.

A. Controller

Controller within the meaning of the GDPR is:

CleaningBox GmbH
Fichtenweg 20
99098 Erfurt
Germany
Phone: +49 361 349 478 39
Email: info@cleaningbox.de

Data protection contact

Robert Fleischhauer
Phone: +49 176 63170225
Email: rf@reinigungsexperten.de

B. Data protection officer

A data protection officer has not currently been appointed. [To be reviewed against Art. 37 GDPR / § 38 BDSG.]

C. General information on data processing

We process personal data only to the extent necessary to provide a functional website and our content and services, generally only with consent or where permitted by law (Art. 6(1) (a), (b), (c) and (f) GDPR).

D. Hosting and server log files

Our hosting provider [HOSTING PROVIDER TO BE CONFIRMED] processes technical access data in server log files (IP address, date/time, requested page, referrer, browser type, operating system, hostname) on the basis of Art. 6(1)(f) GDPR to ensure secure, stable operation of the website.

E. Contact requests

If you contact us, your information is processed to handle the request and any follow-up questions on the basis of Art. 6(1)(b) and (f) GDPR. Data is deleted once no longer required, unless retention obligations apply.

F. Contact form

Submissions are transmitted via Web3Forms. Required fields are marked. Transmission occurs only after you actively submit the form and confirm the privacy notice. Legal bases: Art. 6(1)(a), (b) and (f) GDPR. [Third-country transfer through Web3Forms to be reviewed.]

G. Newsletter

No newsletter is currently offered on this website.

H. Cookies and consent

We use strictly necessary cookies only (e.g. to store your cookie choice) on the basis of § 25(2)(2) TDDDG and Art. 6(1)(f) GDPR. Non-essential cookies (statistics, marketing, external media) are loaded only after your explicit consent (§ 25(1) TDDDG in conjunction with Art. 6(1)(a) GDPR). You can withdraw or change your consent at any time via the cookie settings.

I. External media

Embedded external content (e.g. videos, maps) is not loaded automatically. Loading requires your active consent (two-click solution). When loaded, personal data (especially your IP address) may be transmitted to the respective provider.

J. Fonts

The fonts Inter and Sora are hosted locally on our server. No connection to Google Fonts or any other third party is established for font delivery.

K. Analytics and tracking

No analytics or tracking services are currently used on this website. Should such services be introduced, they will be activated only after your consent.

L. Shop and payments

No orders or payments are processed on this website. Orders take place via our separate shop at shop.cleaningbox.de, which has its own privacy policy.

M. CRM and lead management

Enquiries may be processed in a CRM system for handling and customer communication on the basis of Art. 6(1)(b) and (f) GDPR. [CRM system to be confirmed.]

N. Your rights

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to withdraw consent (Art. 7(3) GDPR)
• Right to object (Art. 21 GDPR)
• Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

O. Status

Last updated: June 2026.